Privacy Policy

Last updated: February 19, 2026

1. Introduction

Welcome to prorealtors.xyz ("we," "our," or "us"). We operate a real estate CRM platform that helps agents manage leads, communications, calendars, and marketing campaigns. Your privacy is important to us. This Privacy Policy explains what data we collect, how we use it, and how we protect it.

2. Information We Collect

We collect the following types of information:

a) Account Information

• Full name, email address, phone number
• Profile picture (if uploaded)
• Business details (brokerage name, license number, address)

b) Lead Data

• Contact information submitted through forms, webhooks, and integrated platforms (Facebook, Instagram, Google Ads, LinkedIn, Zapier, Google Forms)
• Lead interactions, notes, follow-up history, and engagement metrics

c) Google Account Data (with your permission)

When you connect your Google account, we may access:

• Google Calendar: Calendar events, event details, and task lists — to sync your appointments with our CRM
• Google Ads: Lead form submission data from your ad campaigns — to automatically import leads into your CRM
• Basic profile: Name and email address — for authentication

We only request the specific permissions (scopes) needed for each feature. You can disconnect any Google integration at any time from your Profile page.

d) Communication Data

• Emails sent and received through your connected SMTP/IMAP accounts
• SMS messages sent and received through Twilio integration
• Internal chat messages within the platform

e) Usage Data

• Browser type, IP address, pages visited
• Feature usage patterns for improving our service

3. How We Use Your Information

• To provide and operate the CRM platform and its features
• To sync your Google Calendar events and Google Ads leads
• To deliver lead notifications via email, SMS, and in-app alerts
• To enable email tracking and engagement analytics
• To manage your subscription, billing, and account
• To improve our platform based on usage patterns

We do not sell, rent, or share your personal data with any third party for marketing purposes.

4. Google API Services — Limited Use Disclosure

Our use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Specifically:

• We only use Google data for the features you explicitly connect (Calendar sync, Google Ads lead import)
• We do not use Google data for advertising or selling to third parties
• We do not allow humans to read your Google data except with your consent, for security purposes, or to comply with applicable law
• We store Google OAuth tokens securely and encrypted on our servers
• You can revoke access at any time by disconnecting from your Profile page or from your Google Account permissions

5. Third-Party Integrations

Our platform integrates with the following third-party services to provide its features:

• Google (Calendar & Ads): Calendar sync and lead import
• Facebook & Instagram: Social media posting and lead capture via webhooks
• LinkedIn: Lead form integration
• Twilio: SMS and voice communication
• Stripe: Payment processing for subscriptions
• Zapier: Third-party lead routing

Each of these services has its own privacy policy. We only share the minimum data necessary for each integration to function.

6. Data Security

We take data security seriously and implement the following measures:

• All data is transmitted over HTTPS (SSL/TLS encryption)
• OAuth tokens and sensitive credentials are stored securely on protected servers
• Access to user data is restricted to authorized personnel only
• We follow industry-standard security practices and regularly review our systems

7. Data Retention

• We retain your account data for as long as your account is active
• Lead data is retained as long as you maintain your subscription
• Google OAuth tokens are deleted immediately when you disconnect an integration
• If you delete your account, all associated data will be removed within 30 days

8. Your Rights

You have the right to:

• Access your personal data stored on our platform
• Update your information from your Profile page
• Disconnect any third-party integration at any time
• Delete your account and all associated data
• Export your lead data

To exercise any of these rights, contact us using the details below. We will respond within 7 business days.

9. Cookies

We use essential cookies to maintain your login session and remember your preferences. We do not use advertising or tracking cookies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or an in-app notification. The "Last updated" date at the top of this page will always reflect the most recent revision.

11. Contact Us

If you have any questions about this Privacy Policy or your data, contact us at:

• Email: support@prorealtors.xyz
• Website: https://prorealtors.xyz